Terms of Service
The terms that apply when you engage Digtho LLC for website development and digital services.
1. About These Terms
These Terms of Service apply to website development and digital services provided by Digtho LLC, a limited liability company formed in New Mexico, United States (“Digtho”, “we”, “us”).
2. Acceptance of Terms
By purchasing or using Digtho's services, you agree to these Terms of Service.
3. Services
Digtho provides website development and digital services for businesses and individuals, including business website development, landing page development, e-commerce website development, website redesign, custom web application development, and website maintenance and updates. Service descriptions are available on our Services page.
4. Written Proposals and Acceptance
Before work begins, Digtho prepares a written quotation or project proposal describing the agreed scope, deliverables, price, and expected timeline. A project proceeds after you review and approve the proposal.
5. Packages and Pricing
Digtho offers one-time, fixed-price website development packages. Package prices are in US dollars and are fixed for the approved package scope. Your package, its price, and any additional requirements quoted individually are confirmed in your written quotation or proposal.
6. Payment
You receive a written quotation and approve it before payment. Payment of 100% of the agreed amount is required before project work begins. Payment methods are arranged with each customer according to the agreed arrangement. Digtho does not charge automatic recurring fees.
7. Project Scope and Change Requests
Digtho develops your project according to the agreed scope. Requirements outside the agreed package or scope may be quoted separately, and any such work must be approved by you before additional charges apply.
8. Project Timeline
The project timeline depends on the scope and requirements, and it is agreed in writing.
9. Revisions
Revisions depend on the written agreement. The number of included revisions is agreed before development begins.
10. Delivery, Hosting, and Maintenance
Your project is delivered under the delivery terms of your project agreement. Hosting arrangements and deliverables depend on your agreement; hosting and domain registration are included only where your agreement states so. Post-delivery support and maintenance are determined by your project agreement.
11. Intellectual Property and Source Code
The rights transferred to you and the files delivered, including any source code, are determined by your individual project agreement.
12. Cancellation and Refunds
If you cancel before project work has begun, you receive a full refund. After work begins, any refund depends on the work already performed and applicable legal requirements. See our Refund Policy.
13. Acceptable Use
When using Digtho's services, you agree not to:
- commit fraud
- misuse the service
- abuse the chargeback process
- use the service for unlawful or abusive activity
14. Suspension or Refusal of Service
Digtho may suspend or refuse service where there is fraud, chargeback abuse, misuse of the service, or a serious violation of these Terms. We aim to apply this proportionately, considering the circumstances of each situation.
15. No Guaranteed Results
Except as expressly stated in your written proposal, Digtho does not guarantee specific results from its services, such as website traffic, sales, or conversion rates.
16. Contact
If you have questions about these Terms, contact us through our Contact page. These Terms should be read together with our Refund Policy and Privacy Policy.
